Return & Refund Policy

Last Updated: August 25, 2026

At Zelvanii LLC, we want you to be satisfied with your purchase.

Returns

We accept eligible returns within 30 days of delivery. Items must generally be unused, in their original condition, and returned with original packaging where applicable.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible at support@zelvanii.com with your order number and photos of the item.

Refunds

Once an approved return is received and inspected, eligible refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Return Shipping

Customers may be responsible for return shipping costs for change-of-mind returns. If an item is damaged, defective, or incorrectly sent, we may provide an appropriate return solution.

Non-Returnable Items

Certain products may not be eligible for return, including personalized, perishable, opened hygiene-related products, digital products, or items marked as final sale.

How to Request a Return

Email support@zelvanii.com with your order number and reason for the return.

Zelvanii LLC
1001 S MAIN STREET
STE 600
Kalispell, MT 59901
United States

Nothing in this policy limits any consumer rights that cannot legally be excluded under applicable law.